At LogizoMart, customer satisfaction is our priority. This Support Policy explains how we assist customers regarding orders, products, services, and general inquiries.

1. Customer Support Availability

Our support team is available to assist you with:

Product inquiries

Order tracking

Returns & refunds support

Wholesale inquiries

Technical or website assistance

Support Hours:

[Insert Business Hours]

(Monday to Saturday or as applicable)

2. Support Channels

You can contact LogizoMart through:

? Email support

? Phone / WhatsApp support

? Website contact form

? Social media messaging (if applicable)

We aim to respond within 24–48 business hours.

3. Order Support

Customers can contact us for:

Order status updates

Shipping information

Delivery delays

Product concerns after delivery

Please keep your order ID ready for faster assistance.

4. Product Support

We provide support for:

Product usage questions

Compatibility information

Warranty (if applicable)

Replacement guidance

5. Return & Refund Assistance

Our support team helps with:

Return requests

Refund status updates

Replacement processing

Refer to our Return & Refund Policy for detailed terms.

6. Wholesale Customer Support

Wholesale customers may receive:

Dedicated pricing support

Bulk order assistance

Priority communication

Conditions may vary depending on order size.

7. Customer Responsibilities

To ensure smooth support:

Provide accurate order details

Share clear product photos (if needed)

Communicate respectfully

Abusive or inappropriate behavior may result in limited support.

8. Response Time

Typical response times:

Email / Website inquiry → 24–48 hours

Phone / WhatsApp → Faster response (business hours)

Response time may vary during peak periods.

9. Policy Updates

LogizoMart reserves the right to update this Support Policy anytime.

Changes will be posted on this page.

10. Contact Information

For customer support, contact:

LogizoMart Support Team

? Website: https://logizomart.com

? Email: info@logizomart.com